Refund policy

We have a 30‑day return policy, which means you have 30 days from the date you receive your item to request a return.

Return Eligibility

To be eligible for a return:

• The item must be in the same condition as received
• All hardware must be attached
• Breakout tabs must be intact
• The item must be unused and uninstalled

Items that have been installed, modified, or damaged due to improper handling are not eligible for return.

How to Start a Return

To start a return, please contact us at returns@rvrodentguard.com and include:

• Your order number or the email used to place the order
• The reason for the return
• Customer provides return shipping

If your return request is approved, we will provide a return shipping label along with instructions on how and where to send your package.

Important: Items sent back without first requesting a return will not be accepted.

Damages & Incorrect Items

Please inspect your order upon receipt and contact us immediately if:

• The item is defective
• The item is damaged
• You received the wrong item

We’ll evaluate the issue and work quickly to make it right.

Refunds

Once we receive and inspect your return, we’ll notify you whether your refund has been approved.

If approved:

• Refunds are issued to your original payment method
• Processing occurs within 10 business days
• Your bank or credit card company may require additional time to post the refund

If more than 15 business days have passed since approval and you have not received your refund, please contact us at returns@rvrodentguard.com.